*Ordering from the BEYOND*If you find something you like or know someone else would like from THE BEYOND section, it may be easier on you and us if you ordered them separate from Machine Embroidery Designs. Anything purchased from THE BEYOND will be shipped through the USPS where as the Embroidery Designs are always Direct Downloads. The BEYOND is full of Quality Handmade Custom Gifts for yourself or someone else. No Two are exactly alike.
Please take into consideration when ordering from THE BEYOND that these have a production time frame.
Our OOPS Policy... Is it our mistake or yours in THE BEYOND? If you give us the wrong information without contacting us within 48 hours of the order being placed and the item gets produced with the wrong information, that is on you and it will not be refunded, you can keep it or order a new one with the correct information. Always try to contact us asap when you realize the wrong information was given at the time of ordering. You may get lucky and the product isn't in a phase that is not beyond the point of no return. If it hasn't made it that far we can see if we can get those changes in there without any problems. If we receive the correct information but make a product with clearly wrong information that is on us and we will redo with correct information and resend.
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